We all love an email it’s relatively cheap, quick and easy to set up and send. We’ve helped our clients by setting up and sending emails that provide essential customer service information to their customers such as :
★ Confirmation that their order has been despatched
★ Details of forthcoming works and closures on the transport network
★ Warning that a site is closing and giving the customer alternative sites to visit
Reporting and analysis is provided for email broadcasts detailing open rates, click through rates, hard and soft bounces. We will also ensure the email response data can be used to update the customer database to keep the email list clean, essential to maintain your email reputation and keep your delivery rates into that all important customer inbox high.
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